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We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Online Security | Our Victorian Plumbing team has excellent shipping and return facilities. Excellent pictures. Can I replace or exchange an item online? This will depend on the size, weight and type of item(s) being returned. We may ask you to confirm your email address first. Share. 5 most common causes of a poor shower experience. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Menu Search. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? Trade customers, please see Trade Returns … Can I still return items during the COVID-19 pandemic? Trade customers, please see Trade Returns policy. Trade customers, please see Trade Returns policy. We charge this small fee to cover the cost of transportation and processing of If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. How much does it cost to tile a bathroom? We also have next day delivery facilities with delivery charges. Check out our blog for fresh inspiration and expert advice. to retrieve items you may have added from another For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … *Retail customers only. Before returning your items, please complete the returns section of your delivery note. How can I return an item? £20 off discount code is only valid with a minimum spend of £349. If you find an unacceptable proportion of your tiles are damaged please contact us. Up to 60% off December Savings, PLUS 20% off ends in. Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. Privacy and Cookies | The health and wellbeing of both our customers and colleagues is our top priority. All in all an easy way to specify. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). Don’t worry, if there isn’t the option to return your items online, this could be due to your Exchanging a product within 14 days of delivery. ***Redelivery fee may apply. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. Jun 15, 2014 - Images de grands peintres et animations. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. A variety of time slots. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Customer Service How can I contact Victoria Plumb? What is your returns policy? Currently, you can only return items online for a refund. Log in to your account. Returns; Log in; E-mail. 365 day exchange not available for Trade customers. Can I still return items during the COVID-19 pandemic? Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. How quickly does Victoria Plumb resolve customer queries? If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. email address first. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. Reply. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. How much does it cost to install a toilet? From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. How much does it cost to install a basin? It’s important to us that you’re happy with your Victorian Plumbing purchase. Victoria Plumb has collected 288 reviews with an average score of 1.36 When you’re ready simply visit this page to start comparing your products. In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation You can return items online from your account, within 14 days of your order being delivered. Trade customers please see Trade Returns. Includes accurate dimensions. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. See all articles Support Can I cancel my order? For more details, including any collection charges, view our Returns policy. Can I replace or exchange an item online? If you have a technical query it should be directed to a suitably qualified professional, i.e. Shop By Category. Returns; Support; Support Can I cancel my order? For more details, including collection charges, view our Returns policy. Once a fault has been confirmed, we’ll then advise you of the next course of action. GB. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. How can I find my order reference? Toggle navigation Returns. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. This will be charged at the applicable rate at the time of collection. Please see our guide to. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. This is 8 characters long and only contains letters and numbers. Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. Privacy policy. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. Quick fixes for wheelchair accessible bathrooms. Useful. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. 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